Frequently Asked Questions
Straight answers about our approach, treatments, and what to expect — no hard sell, just what you'd actually want to know.
About Skin Management
A facial typically treats what's visible for a short-term result. Skin management starts with a real diagnosis of your skin's condition, then works to strengthen it from within — so improvement holds rather than fading in a few days.
Most approaches treat the surface. If the skin's barrier and inner layers aren't strong to begin with, the same problems tend to return. Our approach starts by strengthening what's underneath, not just what's visible.
Our formulations are manufactured under ISO 22716 certification and GMP compliance, informed by Swiss dermatology research, with input from a 200+ dermatologist network. The methodology itself is Ken Yeoh's, refined over 25 years of hands-on practice.
Treatments & Sessions
No. Every stage of the Fascia protocol is non-invasive — no injections, no lasers, no medication. Most customers describe it as relaxing.
This depends on your specific concern and diagnosis. We'd rather give you a realistic answer after actually assessing your skin than promise a fixed number upfront.
You don't need to guess — message us and we'll help you figure that out based on your actual skin, not a self-assessment quiz.
Yes. Many people move through more than one stage as their skin's needs change over time.
Skin management is ongoing, not a single fix — consistent care maintains results over time, the same way any health routine works.
Comparisons
A dermatologist typically addresses medical skin conditions, often with prescription treatment. We focus on non-invasive skin management — diagnosis-led, but without medication, needles, or lasers. For medical concerns, we'd always encourage seeing a dermatologist alongside or instead of our services.
Laser treatment can address visible concerns quickly, but without proper post-care, it can compromise the skin's outer layer. Our approach works from the inside out — slower to start, but built to hold.
Products alone can't diagnose what's actually happening with your skin. Our approach starts with that diagnosis, which is difficult to replicate with a self-selected routine.
Locations & Visits
We recommend messaging the specific branch on WhatsApp first, so the right person is available for your visit.
Yes — every LuVaii Purifaces branch delivers the same protocol to the same standard.
It starts the same way every time: a real conversation about your skin's history and condition, not a fixed package. From there, we recommend a starting point based on what we find.
Safety & Suitability
Yes — our approach is specifically built around not over-treating sensitive or reactive skin. Diagnosis comes first, precisely to reduce this risk.
Please let us know if you're pregnant when you message us — we'll discuss your specific situation and adjust the treatment approach accordingly, rather than assuming a blanket yes or no.
Not necessarily — it depends on your diagnosis and which stage of the protocol you're on. We'll always explain what a specific treatment involves before starting.
About The Company
Both — Taiwan's research and manufacturing strength combined with 25 years of Malaysian clinical expertise under Ken Yeoh.
They're part of the same brand family. This site covers who we are and where to find us; purifacesonline.com handles online consultations and skincare products.